Privacy Policy

Introduction

Avenora Digital LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of customers and visitors using our website and online services.

This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, purchase our services, or communicate with us.

Information We Collect

We may collect the following information when you use our website or services:

• Personal details, including name, email address, and contact number.
• Vehicle information, including vehicle registration numbers and other details required to provide vehicle check services.
• Technical information, including IP address, browser type, device information, and website usage data.
• Information you voluntarily provide when contacting our customer support team.

We do not collect or store customers’ billing details or payment card information on our website.

How We Use Your Information

We use collected information for legitimate business purposes, including:

• Providing vehicle checks, vehicle history reports, and other digital services.
• Processing customer orders and coordinating payment transactions through our payment provider.
• Communicating order confirmations, service updates, and customer support responses.
• Managing customer accounts and service requests.
• Improving our website, services, and customer experience.
• Preventing fraudulent activities and maintaining website security.
• Meeting applicable legal and regulatory requirements.

Payment Security

We accept online payments through authorised payment service providers and payment gateways.

All payment transactions are handled through the payment provider’s secure payment processing systems.

Avenora Digital LLC does not store customers’ payment card details, including complete card numbers or CVV security codes, on its website servers. Payment information is submitted and processed through the payment provider’s secure systems in accordance with its applicable security standards and policies.

Sharing of Information

We respect the privacy of our customers and do not sell or rent their personal information to third parties.

Customer information may be shared with our authorised payment processing provider where necessary to process payments, verify transactions, and facilitate payment-related services.

We may also disclose information where required by applicable laws or lawful requests from relevant authorities.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember user preferences, and enhance the overall browsing experience.

Visitors can manage or disable cookies through their browser settings. Some website features may not function properly if cookies are disabled.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

Access to customer information is restricted to authorised personnel who require it for legitimate business purposes.

Data Retention

We retain personal information only for as long as necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal and regulatory requirements.

Customer Privacy Rights

Customers may contact us to request access to their personal information, correction of inaccurate details, or deletion of information where legally permissible.

Requests will be reviewed in accordance with applicable data protection laws and legitimate business record-retention requirements.

Third-Party Websites

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of external websites. Customers are encouraged to review the privacy policies of those websites before sharing personal information.

Children’s Privacy

Our services are intended for general customers and are not specifically directed at children. We do not knowingly collect personal information directly from children without appropriate legal authorisation or parental consent where required.

Changes to This Privacy Policy

Avenora Digital LLC reserves the right to update this Privacy Policy when necessary to reflect changes in our business operations, website functionality, or applicable legal requirements. Updated versions will be published on this page with the revised date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: [email protected]