Terms & Conditions

1. Introduction

Welcome to Avenora Digital LLC. These Terms & Conditions govern your access to and use of our website, products, and online services.

By accessing our website or purchasing any service, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue using our website and services.

2. About Our Services

Avenora Digital LLC provides online vehicle check services, vehicle history reports, digital information services, e-commerce, internet retail, and related online solutions.

Our primary services include providing vehicle-related information and digital reports to help customers make more informed decisions.

All services and products are described on their respective website pages, including applicable features, prices, and service details.

3. Customer Responsibilities

Customers are responsible for:

• Providing accurate and complete information when placing an order.
• Ensuring that vehicle registration details and other submitted information are correct.
• Providing a valid email address and contact details.
• Using our website and services for lawful purposes.
• Ensuring they have the legal right or appropriate authority to submit any vehicle or personal information.

Avenora Digital LLC is not responsible for service issues resulting directly from incorrect or incomplete information supplied by customers.

4. Vehicle Check Services

Vehicle check services and history reports are provided to help customers access available vehicle-related information.

The information included in reports may vary depending on the vehicle, available records, and report type selected.

Customers should carefully review the information provided and independently verify important vehicle details before making purchasing decisions.

Our reports are intended to support customer research and should not replace an independent vehicle inspection, professional mechanical assessment, or other necessary verification.

5. Orders and Payments

All orders must be placed through the available purchasing process on our website.

Prices and applicable charges will be displayed before customers complete their purchases.

Payments are processed through our authorised payment service provider using its available payment processing systems.

An order is considered confirmed once the payment has been successfully processed and the order has been accepted by our system.

We reserve the right to review or decline an order where there are reasonable concerns regarding payment verification, suspicious activity, or potential misuse of our services.

6. Service Delivery

Digital services and reports are delivered electronically through the delivery method specified at the time of purchase.

Delivery times may vary depending on the service selected and the availability of the required information.

Customers are responsible for providing accurate contact details to receive their purchased services.

If a technical issue prevents successful delivery, customers may contact our support team for assistance.

7. Refunds and Cancellations

Refunds and cancellations are governed by our separate Refund & Cancellation Policy, which is available on our website.

Customers are encouraged to review that policy before completing a purchase.

Approved refunds will be processed through the original payment method wherever possible.

8. Intellectual Property

All website content, including text, graphics, logos, designs, layouts, and other materials, belongs to Avenora Digital LLC or its respective rights holders.

No content may be copied, reproduced, distributed, or commercially used without prior written permission from the relevant rights holder.

9. Acceptable Use

Customers agree not to:

• Use our website for unlawful or fraudulent activities.
• Attempt to gain unauthorised access to our systems.
• Interfere with website functionality or security.
• Copy, misuse, or redistribute our digital services without permission.
• Submit false, misleading, or unauthorised information.

We reserve the right to restrict access where misuse or violations of these terms are identified.

10. Service Availability and Information

We make reasonable efforts to maintain the availability and proper functioning of our website and services.

However, temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our reasonable control.

Vehicle-related information may vary depending on available records and the selected service. We aim to provide useful and reliable information but cannot guarantee that every report will contain complete information for every vehicle.

11. Limitation of Liability

To the extent permitted by applicable law, Avenora Digital LLC shall not be liable for indirect or consequential losses arising from the use of our website or services.

Nothing in these Terms & Conditions excludes or limits any liability or customer rights that cannot legally be excluded or limited under applicable law.

Customers remain responsible for conducting appropriate independent checks before making vehicle purchasing or other financial decisions.

12. Privacy and Data Protection

The collection and handling of personal information are governed by our Privacy Policy.

By using our website and services, customers acknowledge that their information will be handled in accordance with that policy and applicable data protection requirements.

13. Changes to These Terms

Avenora Digital LLC may update these Terms & Conditions from time to time to reflect changes in business operations, services, or applicable legal requirements.

Any updated version will be published on this page with the revised date. Continued use of our website after changes take effect constitutes acceptance of the updated terms, to the extent permitted by applicable law.

14. Governing Law

These Terms & Conditions shall be governed by the applicable laws of the United Arab Emirates, subject to any mandatory consumer protection laws that may apply.

Any disputes shall be handled by the competent courts in accordance with applicable law.

15. Contact Information

For questions, assistance, or concerns regarding these Terms & Conditions, please contact us:

Email: [email protected]